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PERFORMANCE OF BT OPENREACH

EDM (Early Day Motion) 535: tabled on 20 November 2014

Tabled in the 2014-15 session.

This motion has been signed by 24 Members. It has not yet had any amendments submitted.

As this motion is using historical data, we may not have the record of the original ordering, in which case signatories are listed alphabetically.

Motion text

That this House notes with concern the number of businesses and households who have experienced telecommunication problems because of the failure of BT Openreach contractors to install telephone landlines and repair faults within a reasonable timeframe; recognises that reliable telephone and broadband connections are crucial for businesses and families across the UK; further notes the frustration and difficulties experienced by those who have been left without a telephone line or broadband access; further notes that people cannot complain directly to Openreach but must go through their service provider often causing further inconvenience to consumers; and calls on Ofcom to ensure that the minimum targets imposed on BT Openreach are met and their performance is monitored to ensure that future customers do not experience the levels of poor service that have been reported.

The first 6 Members who have signed to support the motion are the sponsors. The primary sponsor is generally the person who tabled the motion and has responsibility for it. The date shown is when the Member signed the motion.

In addition to the sponsors, the following Members have signed to support the motion.

There are no withdrawn signatures for this motion.