Motion text
That this House notes staff working in universal credit service centres in Walsall and Wolverhampton have voted overwhelmingly to take strike action over excessive workloads, insufficient recruitment and lack of consultation between employer and staff; further notes that 90.2 per cent of members voted for strike action on a 55.8 per cent turnout; is alarmed that staff at both centres continue to struggle with an ever-increasing workload with case managers taking more than 30 calls per day compared with the management average figures of 38 calls per week; is concerned that growing call volumes in these service centres are leading to increased delays and a lack of engagement between staff and claimants via the online journal system; is aware that now full universal credit roll-out has been completed, the intensive first assessment period for claimants will further increase workloads, unless management adjust staffing levels accordingly to accommodate this; believes that management must engage fully with staff and unions when attempting to deal with such issues rather than redirecting staff from case management to national telephony at short notice; and calls on the Government to listen to the concerns of frontline staff members and ensure that sufficient permanent staff are recruited across all universal credit service centres to enable claimants to receive the support that they deserve.
Signatures (23)
The first 6 Members who have signed to support the motion are the sponsors. The primary sponsor is generally the person who tabled the motion and has responsibility for it. The date shown is when the Member signed the motion.
Stephens, Chris
Scottish National Party
Signed on
28 February 2019
Glindon, Mary
Labour
Signed on
28 February 2019
Morris, Grahame
Labour
Signed on
28 February 2019
Cunningham, Mr Jim
Labour
Signed on
4 March 2019
Hendry, Drew
Scottish National Party
Signed on
4 March 2019
Shannon, Jim
Democratic Unionist Party
Signed on
5 March 2019
In addition to the sponsors, the following Members have signed to support the motion.
Thewliss, Alison
Scottish National Party
Signed on
5 March 2019
Hill, Mike
Labour
Signed on
5 March 2019
Rimmer, Ms Marie
Labour
Signed on
5 March 2019
Lucas, Caroline
Green Party
Signed on
6 March 2019
Mearns, Ian
Labour
Signed on
6 March 2019
Gaffney, Hugh
Labour
Signed on
7 March 2019
Hopkins, Kelvin
Independent
Signed on
7 March 2019
Farrelly, Paul
Labour
Signed on
7 March 2019
Brown, Alan
Scottish National Party
Signed on
11 March 2019
Jardine, Christine
Liberal Democrat
Signed on
12 March 2019
Russell-Moyle, Lloyd
Labour
Signed on
12 March 2019
Linden, David
Scottish National Party
Signed on
13 March 2019
Godsiff, Mr Roger
Labour
Signed on
13 March 2019
George, Ruth
Labour
Signed on
18 March 2019
MacNeil, Angus Brendan
Scottish National Party
Signed on
7 May 2019
Field, Frank
Independent
Signed on
5 June 2019
Williamson, Chris
Independent
Signed on
10 June 2019
There are no withdrawn signatures for this motion.