Royal Mail's universal service obligation

That this House expresses its concern over Ofcom’s proposed changes to Royal Mail’s universal service obligation which would allow Royal Mail to alternate second-class deliveries, scrap second-class deliveries on Saturday and reduce delivery targets for first and second-class post; acknowledges the importance of a reliable Royal Mail service for rural communities, the elderly, disabled and the vulnerable; laments that many households are not receiving an adequate level of postal and parcel service, often missing important post including medical appointments, prescriptions and bills; calls on the Government and Ofcom to work with Royal Mail to improve the quality of service, delivery targets and staff retention; and further acknowledges all the work that postal works and deliverers do for the community.